Privacy policy

GENERAL PRIVACY POLICY

The privacy and confidentiality of user information is important to LA SELLA GOLF, S.A. We are committed to the privacy and security of user information.

We may update this policy from time to time, so please check it frequently.

This Privacy Policy is intended to help you understand:

Who is responsible for the Processing of your data;
what Regulations are applicable;
what personal information we collect about you;
how we use, disclose and protect your personal information;
with whom we may share your personal data;
how you can update, manage, export and delete your information;
what is the retention period for your personal data;
what your rights are regarding personal data protection;
how you can contact us to learn more about our privacy practices.

1.- DATA CONTROLLER

In terms of data protection, LA SELLA GOLF, S.A. shall be considered the Data Controller with regard to the processing of data collected through this website or through any other means such as telephone, email, in person, on paper through forms, through legal documents, etc., whose identifying details are as follows

LA SELLA GOLF, S.A. with Tax ID: A03280674

Address for data protection purposes: Alquería de Ferrando s/n 03749, Jesús Pobre - Dénia (Alicante).

Email: info@lasellagolf.com

2.- REGULATIONS

LA SELLA GOLF, S.A. is committed to protecting the privacy of its customers in compliance with the applicable regulations (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC).

3.- INFORMATION WE COLLECT ABOUT YOU

The categories of personal information we collect and how we use such information are set out below:

3.1. Personal information for registering as a Member (shareholder, beneficiary, usufructuary or lessee)

When you register as a member of LA SELLA GOLF, we will process your data to manage your registration and to provide you with the services included in the membership.

We will process your personal data, as well as the data of any beneficiaries, usufructuaries or lessees provided by the member. The personal data that will be processed are as follows:

Full name;
Address;
Email address;
Telephone number;
Billing information;
Preferences and interests;
Federation number.

The legal basis for this processing is the performance of the contractual relationship arising from the membership registration.

These data will be retained for the duration of the contractual relationship and, once the relationship has ended, for the time necessary to comply with legal obligations.

3.2. Personal information processed through the mobile application for members.

LA SELLA GOLF provides its members with a mobile application connected to the Total Management system, through which members can make tee time reservations and manage their services.

The personal data processed through the mobile application are the same as those contained in the Total Management system, including:

Full name;
Address;
Email address;
Telephone number;
Billing information;
Preferences and interests;
Federation number.

The legal basis for this processing is the performance of the contractual relationship arising from the membership.

The mobile application is managed by the same provider as the Total Management system, who acts as a data processor in accordance with Article 28 of the General Data Protection Regulation.

These data will be retained for the duration of the contractual relationship as a member and, once it has ended, for the time necessary to comply with legal obligations.

3.3. Personal information in email communications.

Personal data will be processed to channel information requests, suggestions and complaints from customers or users for their management and resolution.

The data we will need to process are:

Full name;
Address;
Email address;
Telephone number.

The legal basis legitimising the processing of personal data is the legitimate interest of the controller.

Personal data will be retained for as long as the purpose for which they were collected persists and for as long as they are necessary for compliance with legal obligations.

3.4. Personal information for subscribing to the Newsletter of the various services offered on the website.

Personal data will be processed to manage your subscription to our Newsletter, including the sending of personalised or non-personalised information about our products or services by email and through the La Sella Golf mobile application.

When you submit a request to receive our Newsletter, we may collect the following information:

Email address
Full name

You may request to unsubscribe from this type of processing as follows:

Email: through the link provided for this purpose in each electronic communication or by an analogous procedure specified in the commercial communication.

This type of data processing may involve the analysis of your user profile to determine your preferences and thus be able to send you information more suited to your interests. You may object to this processing at any time through the means indicated in this section.

The legal basis legitimising the processing of personal data is the express consent given: by ticking "I have read and accept the privacy policy" on the website, through a physical document or by email, as applicable.

Personal data will be retained until you withdraw your consent in the manner indicated in this section.

3.5. Personal information for making a one-off reservation.

When you make a reservation to play on our golf courses on a one-off basis, we may process the following personal data:

Full name of the person making the reservation.
Mobile phone number
Email address
Reservation date
Number of accompanying guests
Payment details

The legal basis for this processing is the performance of the contractual or pre-contractual relationship arising from the service contracted and the management of the reservation made by the user.

These data will be retained for the duration of the contractual or pre-contractual relationship arising from the service contracted and the management of the requested reservation, and, once the relationship has ended, for the time necessary to comply with legal obligations.

3.6. Personal information arising from the submission of a Curriculum Vitae.

Personal data will be processed to manage the selection process within the company and to enable communication between the parties.

The legal basis legitimising the processing of personal data is the express consent given when submitting the job application.

Personal data will be retained for a period of two years from the time they cease to be processed, without prejudice to the exercise of the rights to which you are entitled as a data subject.

3.7. Personal information from sports and events registrations.

Personal data will be processed to manage the services contracted, for administrative purposes, as well as for any other legitimate and necessary purpose based on the relationship between the parties.

The legal basis legitimising the processing of personal data is the express consent given upon signing the corresponding authorisation for the processing of personal data.

In compliance with legal obligations applicable to the controller, personal data will be disclosed to the Tax Administration and other necessary official bodies, and as a necessary contractual requirement, to third-party companies for the provision of advisory/management services to the controller, to external collaborators and to third parties in general as necessary for the proper fulfilment of the engagement.

Personal data will be retained until you withdraw your consent, unless they must be retained for the maintenance of the relationship between the parties or for the years necessary for compliance with legal obligations.

3.8. Contact form on the website.

You may submit a complaint, claim or enquiry through the contact form available on the website www.lasellagolf.com.

The personal data we collect are as follows:

Full name
Telephone number
Email address

The legal basis legitimising the processing of personal data is the express consent given by ticking the checkbox when completing the contact form.

Personal data will be retained for as long as necessary to address the enquiry submitted or for the time necessary for compliance with legal obligations.

3.9. Personal information arising from the equipment custody agreement.

The personal data we collect are as follows:

Full name;
National ID or passport;
Credit card;
Equipment delivery and collection date

The legal basis legitimising the processing of personal data is the performance of a contractual relationship arising from the signing of the custody request agreement.

Data will be retained for the duration of the contractual relationship and for as long as necessary for compliance with legal obligations.

3.10. Golf academy.

LA SELLA GOLF offers golf lessons for minors under 18 years of age among its services. As personal data of minors are being processed, it will be necessary to obtain the consent of the persons exercising parental authority or guardianship.

The personal data to be processed, both of the minors and of the persons exercising parental authority or guardianship, are as follows:

Full name;
Telephone number;
Postal address;
Email address;
Billing information.

The legal basis for the processing is the performance of the contract.

Personal data will be processed by Swing Build Golf, the company responsible for delivering the golf lessons, with whom a data processing agreement has been entered into.

Data will be retained for the duration of the contractual relationship and for as long as necessary for compliance with legal obligations.

3.11. Images

In order to comply with security obligations and the protection of persons and property at our facilities, we use video surveillance cameras, which are located at our facilities, duly signposted and accompanied by the relevant data protection information.

The information collected through these cameras consists of images captured upon accessing the facilities of LA SELLA GOLF.

The legitimate basis for this processing is the public interest in the protection and security of persons, property and facilities.

Images will only be retained for a maximum period of thirty days. Once the stipulated period has elapsed, they are automatically deleted. However, the data will remain blocked for the periods determined by the regulations specified above, in order to be able to address any liabilities that may arise. Once such periods have elapsed, the data will be deleted, unless the data subject has authorised their processing for specific purposes for a longer period.

Images will only be shared with the State Security Forces and Bodies where necessary for compliance with the corresponding legal obligations.

3.12. Personal information arising from tournament rankings.

LA SELLA GOLF will publish on its website personal information of players ranked in tournaments.

The personal data processed by LA SELLA GOLF are:

Full name
Licence

4.- MINORS

Minors may not use the services offered through the website without the prior authorisation of their parents, guardians or legal representatives, who shall be solely responsible for all acts carried out through the Website by the minors in their care, including the completion of forms with the personal data of such minors and the ticking, where applicable, of the accompanying checkboxes.

5.- WIFI NETWORK

The Data Controller informs that user data will be processed for the purpose of providing access to the LA SELLA GOLF wifi network, based on the contractual relationship between the User and the Controller.

These data will be retained for the time necessary to facilitate the relationship or until the user exercises their rights of objection, erasure or revocation, and will only be disclosed to third parties by legal mandate or with the user's consent.

6.- SECURITY

LA SELLA GOLF strives to protect the security of your personal information and your choices for its intended use.

Shared information is held on a secure server and we use procedures designed to protect the personal information we collect from unauthorised access, destruction, use, modification or disclosure.

Although we will take (and will require our third-party providers to take) commercially reasonable security precautions with respect to your personal information collected and stored on the Site, due to the open nature of the internet, we cannot guarantee that any of your personal information stored on our servers, or transmitted from a user, will be free from unauthorised access, and we disclaim any liability for any theft or loss, unauthorised access or damage, or interception of any data or communications.

7.- DISCLOSURES TO THIRD PARTIES

Your personal data may be disclosed to the following third parties:

State Security Forces and Bodies: they will be provided with the information strictly necessary for compliance with the legal obligations of the data controller.
Hotel La Sella Golf Resort: you can find more information about their privacy policy on the website lasellagolfresort.com
The Royal Spanish Golf Federation: you can consult their privacy policy at rfegolf.es
NGM GOLF AND SPORTS CONSULTING S.L., provider of the TOTAL MANAGEMENT golf course management software. You can consult their privacy policy at https://golfandsportsconsulting.com/politica-de-privacidad/
Service providers related to such purposes engaged by the establishment, always in compliance with the requirements established by the applicable legislation. Some of the service providers engaged are located outside the European Economic Area, and therefore international data transfers may occur, for which the standard contractual clauses have been entered into, as well as the data access agreement in compliance with the provisions of data protection regulations.

8.- EXERCISE OF RIGHTS

At any time, as the holder of personal data, you may exercise the following rights:

Right to withdraw consent given;
Right of access to the information we process about you;
Right to rectification of your data, should it prove to be inaccurate or incomplete;
Right to erasure, when, among other reasons, your data is no longer necessary for the purposes for which it was collected;
Right to object to the processing of your data in certain circumstances, for example, to direct marketing, including profiling;
Right to restriction of processing: you have the right to request the restriction of the processing of your data in the legally established cases. Likewise, the controller may restrict processing when the user contests the accuracy of the personal data, for the period enabling the controller to verify the accuracy thereof; or when the user objects to the processing, while it is verified whether it is appropriate.
Right to data portability: you have the right to transfer, copy or move the data you have provided to us in a structured, commonly used and machine-readable format, from our database to another. This right may only be exercised in respect of data you have provided, where the processing is based on the performance of a contract or on your consent and the processing is carried out by automated means.
Right to lodge a complaint with the Spanish Data Protection Agency if you consider that the processing does not comply with the applicable regulations.

To do so, you must send a written request stating the right you wish to exercise, your full name, address for notification purposes, together with a copy of your national ID or other valid identity document, addressed to:

LA SELLA GOLF, S.A.

Alquería de Ferrando s/n 03749, Jesús Pobre - Dénia (Alicante).

Email: info@lasellagolf.com

In particular, we inform you of your right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you consider that the processing does not comply with the applicable regulations.

9.- CHANGES TO THIS NOTICE

We are a rapidly evolving company. We will continue to evaluate this Notice in light of new technologies and services, business practices and the needs of our customers, and will make changes to this Policy from time to time as necessary. If we make any material changes to this Notice, we will update it here. If the changes are significant, we will notify you by email notification.